Thank you for acting as a secret shopper at the event. To get the most accurate understanding of your experience, we ask that complete all sections listed below during or within two (2) hours of the end of today’s event.

Please take and upload photos of your experience to help paint the picture of what you observed, and provide as much detail as possible in the free response areas.

Complete the Main page first and create a username you will remember. You must enter your username so make it one you won’t forget.

REQUIRED-Complete all in this section

  • ARRIVAL (Time: 7 min)

    • Includes: Parking, approach, arrival, security screening

  • CONCOURSE (Time: 5 min)

    • Includes: Concourse activities, guest services, wifi and technology, guest amenities

  • CONCESSIONS (Time: 6 minutes)

    • Includes: Concession stand visit (minimum one required), customer service, condiment area, overall experience

  • ENTERTAINMENT (Time: 5 min)

    • Includes: Performance groups, talent, contests, break elements, technology, music, atmosphere

  • ENTRY (Time: 6 min)

    • Includes: Ticket scan, security screen process, customer service, efficiency, process flow

  • HOUSEKEEPING (Time: 5 min)

    • Includes: Concourse cleanliness, venue presentation, restroom evaluation (minimum one)