Thank you for acting as a secret shopper at the event. To get the most accurate understanding of your experience, we ask that complete the required sections (below).

Complete the Main page first and create a username you will remember. You must enter your username so make it one you won’t forget.

REQUIRED-Complete all in this section

• MAIN - COMPLETE FIRST (Time: 2 min)

• VENUE CUSTOM (Time: 4 min)

SLECT FOUR (4) FROM LIST BELOW

• ARRIVAL (Time: 7 min)

  • Includes: Parking, approach, arrival, security screening

• COVID (Time: 4 min)

• CONCOURSE (Time: 5 min)

  • Includes: Concourse activities, guest services, wifi and technology, guest amenities

• CONCESSION (Time: 6 minutes)

  • Includes: Concession stand visit (minimum one required), customer service, condiment area, overall experience

• ENTERTAINMENT (Time: 5 min)

  • Includes: Performance groups, talent, contests, break elements, technology, music, atmosphere

• ENTRY (Time: 6 min)

  • Includes: Ticket scan, security screen process, customer service, efficiency, process flow

• HOUSEKEEPING (Time: 5 min)

  • Includes: Concourse cleanliness, venue presentation, restroom evaluation (minimum one)