Thank you for acting as a secret shopper at the event. To best understand your experience, please complete the required sections and your choice of (4) additional sections (below).

Complete the Main page first and create a username you will remember. You will need to enter this name for each section you complete, so make sure it is one you’ll remember.

REQUIRED-Complete all in this section

• MAIN - COMPLETE FIRST (Time: 2 min)

• VENUE CUSTOM (Time: 3 min)

CHOOSE FOUR (4) FROM BELOW:

• ARRIVAL (Time: 7 min)

  • Includes: Parking, approach, arrival, security screening

• ENTRY (Time: 6 min)

  • Includes: Ticket scan, security screen process, customer service, efficiency, process flow

• CONCOURSE (Time: 5 min)

  • Includes: Concourse activities, guest services, wifi and technology, guest amenities

• CONCESSIONS (Time: 6 minutes)

  • Includes: Concession stand visit (minimum one required), customer service, condiment area, overall experience

• ENTERTAINMENT (Time: 5 min)

  • Includes: Performance groups, talent, contests, break elements, technology, music, atmosphere

• HOUSEKEEPING (Time: 5 min)

  • Includes: Concourse cleanliness, venue presentation, restroom evaluation (minimum one)