Thank you for acting as a secret shopper at the event. To best understand your experience, please complete the required section(s) and your choice of (4) additional categories from the options below.

Complete the Main page first and create a username you will remember. You will need to enter this name for each section you complete, so make sure it is one you’ll remember.

REQUIRED-Complete all in this section

• MAIN - COMPLETE FIRST (Time: 2 min)

CHOOSE FOUR (4) FROM BELOW:

• ARRIVAL (Time: 7 min)

  • Includes: Parking, approach, arrival, security screening

• ENTRY (Time: 6 min)

  • Includes: Ticket scan, security screen process, customer service, efficiency, process flow

• CONCOURSE (Time: 5 min)

  • Includes: Concourse activities, guest services, wifi and technology, guest amenities

• CONCESSIONS (Time: 6 minutes)

  • Includes: Concession stand visit (minimum one required), customer service, condiment area, overall experience

• HOUSEKEEPING (Time: 5 min)

  • Includes: Concourse cleanliness, venue presentation, restroom evaluation (minimum one)